Privacy Policy

Hussars Junk Removal ("Hussars," "we," "us," or "our") respects your privacy. This policy explains what information we collect through our website and services, how we use it, and the choices you have. Effective date: October 8, 2026.

Information We Collect

Information you provide to us

When you request a quote, book a pickup, call or text us, or fill out a form on our website, we may collect your name, phone number, email address, service address, and details about the items you want removed, including any photos you send us.

Information collected automatically

When you visit our website, we automatically collect certain information about your device and how you use the site, such as your IP address, browser type, pages viewed, time spent on the site, and the website that referred you. We collect this through cookies and similar technologies, described below.

How We Use Your Information

We use the information we collect to:

• Provide quotes, schedule service, and complete junk removal jobs
• Respond to your questions and communicate with you about your service
• Send appointment confirmations, reminders, and follow-ups
• Process payments
• Improve our website, services, and customer experience
• Market our services to you, where permitted, and measure how well our advertising performs
• Comply with legal obligations and protect our rights

Text Messaging (SMS)

If you provide your phone number and opt in to receive text messages from us, we may send you messages related to your service, such as quote follow-ups, appointment confirmations, scheduling updates, and arrival notifications. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for assistance, or contact us using the information at the bottom of this policy.

No mobile opt-in data or consent will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary for providers who assist us in delivering text messages, and only for that purpose.

How We Share Information

We do not sell your personal information. We may share your information in the following limited situations:

• Service providers. We work with third parties that help us run our business, such as scheduling and dispatch software, payment processors, website hosting, analytics providers, and communication platforms. These providers may access your information only to perform services for us.
• Legal requirements. We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety or that of others.
• Business transfers. If our business is sold, merged, or reorganized, customer information may be transferred as part of that transaction.

With your consent, we may also share your information in other circumstances disclosed to you at the time.

Cookies, Analytics, and Advertising

Our website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it. We use analytics services, such as Google Analytics, to measure site traffic and usage patterns.

We may also use advertising and remarketing services, such as Google Ads and social media advertising platforms, which use cookies and pixels to show you relevant ads on other websites based on your visit to ours and to measure ad performance.

You can control cookies through your browser settings. Most browsers let you block or delete cookies, though some site features may not work properly without them. You can opt out of personalized Google ads at adssettings.google.com, and learn more about interest-based advertising opt-outs at optout.aboutads.info.

Data Retention and Security

We keep your information for as long as needed to provide our services, maintain business and tax records, resolve disputes, and comply with legal obligations. When information is no longer needed, we delete or de-identify it.

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Choices

• Marketing emails. You can unsubscribe at any time using the link in any marketing email.
• Text messages. Reply STOP to any text message to opt out.
• Cookies. Adjust your browser settings or use the opt-out links above.
• Access, correction, and deletion. You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal and business record requirements. Contact us using the information below and we will respond within a reasonable time.

Depending on where you live, you may have additional privacy rights under state law. We do not discriminate against you for exercising any privacy rights.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

Third-Party Links

Our website may contain links to other websites, such as review platforms or social media. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this policy from time to time. When we do, we will post the updated version on this page and revise the effective date above. Your continued use of our website or services after an update means you accept the revised policy.

Contact Us

If you have questions about this policy or your information, contact us:

Hussars Junk Removal
Chicago, Illinois
Phone: 708-827-7200